SHIPPING
We offer the following options:
- Pick up from our Montreal warehouse (H4E 1A8) – FREE (pick up instructions will be emailed to you with your order confirmation). Orders are ready for pick up within 24-48 hours.
- Delivery by our team on Montreal island – $9.90 flat rate. FREE for orders over $100. Please allow 5-7 business days (or less depending on the area and the day your order is received, contact us for details).
- Shipping in Quebec and Ontario (with the exclusion of Montreal island) via Canada Post – $9.90 flat rate. FREE for orders over $100. Allow 5-10 business days. Please note that Canada Post is currently experiencing delays due to increased demand. Click HERE for more details.
- Shipping in the rest of Canada via Canada Post – $15 flat rate. FREE for orders over $200. Allow 5-14 business days. Please note that Canada Post is currently experiencing delays due to increased demand. Click HERE for more details.
RETURNS
Returns are not accepted. However, if you believe you received a defective product, or if you are not satisfied with your order in any way, please contact us at [email protected] and we will do our best to make it right. Your satisfaction is important to us.
If you have any questions or concerns, please write to us at [email protected] and it will be our pleasure to assist you.